Accounts

Managing your Metro by T-Mobile account is simple. Learn how to easily update your account using these helpful resources.

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Account help

Manage My Account online

If you need assistance with your account, we're here to help. Our support page provides the resources for all things self-service. 

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Billing

Payments made simple

Get help with making a payment in the MyMetro app or online, and learn more about additional payment methods.

Check usage

Learn how to review or download line usage. Get details from usage that occurred within the past 90 days.

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Line support

Suspend my line

Get support to suspend your line for when your device is lost or stolen. 

Change my number

Learn all you need to know about how to change a phone number.

Need more help?

Visit our Metro by T-Mobile Support site and fix the most common issues, right from your device! If you still have questions, contact us.