Join today—call 888-258-1974 or shop online and get free shipping and no activation fees. No ID needed.

Suspend My Line

Find everything you need to know about how to temporarily suspend your line and prevent usage. 

family selfie on vacation

Lost or stolen device?

  • Before suspending your line, consider using device locators, if available. 
  • Lost or Stolen suspension applies to the current service period.
  • File a claim with Assurant if you have device protection.

Suspend my line

  • Contact Us to suspend the line and prevent usage.  
  • If service is not restored by the next cycle it is automatically canceled.

Need more help?

Visit our Metro by T-Mobile Support site and fix the most common issues, right from your device! If you still have questions, contact us.

   Survey Link