Join today—call 888-258-1974 or shop online and get free shipping and no activation fees. No ID needed.

Tell us about your rural calling issue.

We know every call counts, and we’re sorry for the inconvenience. Whether you’ve been dealing with early or false ringing, or problems completing calls to a rural recipient, we’re here to help.

Please provide as much of the following as you can when you contact us:

  • The Metro® by T-Mobile wireless phone number associated with the calling issue.
  • A detailed example of what happened, plus the date, time, and number dialed.
   Survey Link