Make your payment for free in the MyMetro app or online.
Expect a payment reminder text, which will notify you of your balance, account number, and due date. If your account has a credit balance, the reminder will not be sent.
Payments Made Simple
Use these fast and easy ways to make your monthly payment.
One-time payment
Manage Wallet
Save a payment method
- From My Account account, select the My Account drop-down menu.
- Select Profile.
- Select + Add Payment Method.
- Enter your payment method details.
- Accept the Terms & Conditions, then select Submit.
- Select Continue to return to the homepage.
Edit or remove a payment method
- Log in to My Account and select the My Account drop-down.
- Select Profile.
- In the Payment Method section, select the expand arrow.
- Select the card to update or select Delete Payment Method to remove.
- Select Confirm to update.
AutoPay
Set up automatic payments
AutoPay is an effortless way to make payments. Metro by
- Save up to $5 per account by using AutoPay.
- Set up AutoPay:
- Use the MyMetro App: Select Payments, enter your payment details, select the card, and choose Turn on AutoPay.
- Set up AutoPay online: Log in to My Account, select Pay Now, enter your payment details, and select Use this card for AutoPay. Select Agree and submit payment.
- Once set up, AutoPay will take effect 3 days before your next payment due date.
- Change your payment method in the Payment Wallet using the MyMetro app or online.
In-store
Find a store near you
- Search for a nearby location to pay in-person at one of our Metro by
T-Mobile stores. - In-store payment fee is due at time of payment.
- Enter your address or ZIP code to search.
Missed payments
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Payment must be received by the due date. Service is suspended temporarily until payment is made.
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Once payment is received, it's posted to the account within 2 hours and service is automatically restored.
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Late payments may result in fewer days of service that month.
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If payment isn't received for two consecutive due dates, service is disconnected and may risk phone number availability.
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