Use these simple tools to manage your account and stay connected — online or in the app.
By phone
Self-service
Support
Visit Metro by
General
T‑Mobile Customer Relations
P.O. Box 37380, Albuquerque, NM 87176-7380
Visit a store
Visit a Metro by T‑Mobile store for information on devices and services, to make a payment, or access to:
-Store assistance
-Store payment machine
-Drop box
-Authorized payment center