Great deals on 5G phones.
Get the same great deals as new customers after you move to Metro Flex and trade in your phone as early as every 12 months.
Get that new customer feeling again and again.
As the leader in prepaid wireless, we’re changing the game for good. With Metro Flex, there’s no gotchas and no gimmicks—just great deals.
What you get with Metro Flex:
Feature-packed plans.
Pick from plans packed with features like Prime, texting to 210+ countries and destinations, and more.
You’re in control. Trade in your phone every 1, 2, or 3 years.
The longer you stay, the more choices you have.
With Metro Flex you’ll always get the same great deals as new customers on select devices.
BASED ON TODAY’S OFFER
Get moto g 5G for FREE. Get moto g 5G for FREE. Get moto g 5G for FREE.
When you stay 12 months on Metro Flex and trade in your phone.
Welcome to Metro Flex.
A wireless experience that is simple, predictable, and transparent.
Start
$50/mo.
with AutoPay
$55 for the first month.
Additional lines add $35/mo.
Unlimited plan features, plus:
- 8GB of hotspot data
- 100GB
Google One membership
Up
$60/mo.
with AutoPay
$65 for the first month.
Additional lines add $35/mo.
Unlimited plan features, plus:
- 25GB of hotspot data
- 100GB
Google One membership - Unlimited texting to 210+ countries and destinations
INCLUDES PRIME
Plus
$70/mo.
with AutoPay
$75 for the first month.
Additional lines add $35/mo.
Unlimited plan features, plus:
- Includes everything on Metro Flex Up
- Plus Amazon Prime included
- Fast, Free Delivery
- Endless entertainment on Prime Video
- Score free games with Prime Gaming
- Get ad-free music with Amazon Music
If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy. Video streams in SD.
Learn about your plan's details with Broadband Facts.
Benefits that make it easy to stay.
Amazon Prime included
Unlimited talk, text, and data
Access to the T-Mobile 5G network
T-Mobile Tuesdays
Google One
Hotspot
Scam Shield ™
Text 210+ countries and destinations
There’s more to love with Metro.
PRIME
Shop, play, listen, and stream with Amazon Prime included. Shop, play, listen, and stream with Amazon Prime included. Shop, play, listen, and stream with Amazon Prime included.
Free stuff and great deals from brands you love. Free stuff and great deals from brands you love. Free stuff and great deals from brands you love.
Ltd-time offers. Qual’g plan req’d. Find T-Mobile Tuesdays in the T Life app.
5G HOME INTERNET
Save on home internet service with no exploding bills. Save on home internet service with no exploding bills. Save on home internet service with no exploding bills.
Customers may notice lower speeds if using more than 1.2TB/mo., due to data prioritization.
Get our best REVVL offer every year with Metro Flex. Get our best REVVL offer every year with Metro Flex. Get our best REVVL offer every year with Metro Flex.
Packed with all the amazing features you want. With ZERO activation fees—no gotchas, no gimmicks.
When you trade-in your phone after 12 months on a Metro Flex plan.
Got Questions?
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You can switch to a Metro Flex rate plan and get the same amazing Metro Flex deals as new customers on select devices when you stay at least 12 months and trade in your phone.
You can switch your plan at any Metro store, by calling CARE at 1-888-8Metro8, by going to My Account on metroby
t-mobile .com, or in the myMetro app. -
You can join Metro Flex in any of the following ways:
Existing Customers (changing plans):
- Go to any Metro by
T-Mobile store - Call CARE at 1-888-8Metro8
- Visit metroby
t-mobile .com and log in to “My Account” - Go to the myMetro app and select “change plan”
- Call 1-888-8Metro8 and change plans via the interactive voice response.
- Go to any Metro by
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After 12, 24, or 36 monthly payments, you can trade in your phone in working condition, and get the same great phone deals as new customers on select devices. The longer you stay, the more device options you have. For more information on the phones available at time of trade in, check back at metroby
t-mobile .com/metroFLEX -
Yes, a working phone trade-in is required.
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Yes, free phone offers are available when adding a line to an existing account. Free phone offers are dependent on the Metro Flex rate plan you choose and if you’re bringing a number or need a new number.
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No, ID verification is not needed for rate plan migration or upgrades.
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No. If there is a verified ID on the account already, customers do not need to provide identity verification information to add a line. If there is no verified ID information on the account, the customer adding a line will need to provide ID information.
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Yes, you can change plans at any time. However, moving to a lower cost plan within the first 6 months of activation or adding a line, you will incur a one-time rate plan downgrade charge of $50 to move plans. If you don’t want to pay this charge you can leave Metro at any time without having to pay, or you can wait 6 months on your current plan.
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If you make your payment prior to disconnection, your time will continue to accrue. Any lapse in service will restart your eligibility clock.
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In as early as 12 months from when you activated your Metro Flex plan, you can trade in your working phone and get the same great phone deals as new customers on select devices. We will send you updates as you reach 6-, 9-, and 12-month milestones toward your next device. Self-service Metro Flex tenure tracking is coming soon.
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If you have AutoPay set up when you switch you will continue to get the $5 AutoPay discount for the first month.
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You are not required to be on AutoPay, but you will not get a $5 monthly discount if AutoPay is not set up.
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No, only the first line on the account receives the $5 AutoPay discount.
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We currently accept a valid debit card or credit card as eligible forms of AutoPay payment.
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Yes, you can set up AutoPay on your account before moving to Metro Flex and take advantage of the $5 AutoPay discount.