Customer Benefit FAQs
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The following benefits are available on all Metro rate plans—
T-Mobile Tuesdays,T-Mobile MONEY,Scam Shield Basic, access to theT-Mobile 5G network, Smartphone Equality, and the Affordable Connectivity Program. The following benefits, along with the ones above, are available on select $50 and $60 rate plans—Google One . See which benefits are available on each rate plan and check which benefits are included on your rate plan here. -
The only benefit that may expire is the Affordable Connectivity Program—but only if you become ineligible for any reason. Find more info on the Affordable Connectivity Program here.
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Yes, however a few benefits, like Amazon Prime and
Google One , are only available for free on select Metro rate plans. Some benefits, likeScam Shield , have a basic version available for free for all customers, as well as a premium version you can upgrade to for an additional fee. Learn more aboutScam Shield and our extras services here. -
Yes, the following benefits are also available with
T-Mobile —T-Mobile Tuesdays,T-Mobile MONEY,Scam Shield , Smartphone Equality, access to theT-Mobile 5G network, as well as other benefits available with select Magenta® rate plans, like Netflixon us . Get more details here. -
We offer
Scam Shield basic for all customers on all rate plans. Make sure you have theScam Shield app downloaded to start blocking scam-likely calls, know who’s calling with Caller ID, and report scam calls. Learn more and download theScam Shield App here. -
We offer several helpful apps to help you stay connected—including MyMetro,
Scam Shield , andGoogle One . Learn more and download them here. -
Our apps are available via the Apple App Store or Google Play Store. You can also download our Metro apps here.
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Yes, Metro by
T-Mobile offers a variety of international calling and texting add-on services like Mexico Unlimited, Canada Unlimited, and Metro byT-Mobile Global Voice. See the full list of international calling and texting services available for customer here. -
We offer a variety of helpful add-on services for an additional fee—like Mexico Unlimited calling and texting, device insurance with The Premium Handset Protection® Program, Global Voice™, McAfee Security, Premium Service Bundle, HD video, extra monthly data, and more. Check out the full list here.
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These benefits are available on Android and iPhone devices, or any device that has access to the Apple App Store or Google Play Store along with
Wi-Fi or cellular data. We offer both Androids and iPhones, including a selection of popular 5G smartphones, all supported by theT-Mobile 5G network. Check out our latest 5G phones here. -
You can access these benefits on any device that has access to the Apple App Store or Google Play Store and
Wi-Fi or cellular data compatibility, including all the tablet devices that we offer. Learn more about the smart devices and tablets that we offer here.