How do I make a payment?

Metro by T-Mobile has multiple ways to make your payment, including: In-store Online by visiting https://www.metrobyt-mobile.com/guestpay/landing Using the MyMetro app Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

Metro by T-Mobile 923 Market St

Limited-time offer

Keep the phone you love and get our lowest price on unlimited talk, text, and data when you bring your number. AND no activation fees.

Shop now Directions to my store

New customer offer for first 3 months only; then $25/mo. with AutoPay. If you use a lot of data, more than 35GB/mo., you may notice reduced speeds when our network is busy. Video streams in SD. Get full terms

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Pay just $15/mo. for your first three months.

This offer is valid when you bring your phone and is available in-store only. $5/mo. AutoPay discount applies after first month (for example, you can pay $10/mo. in months two and three, and $25/mo. in months 4+, when you sign up for AutoPay your first month). Like everything else in this world, this is available for a limited time and subject to change. See Terms & Conditions (including arbitration provision) at MetrobyT-Mobile.com.

IDs Accepted

US State issued drivers license
US Passport or Permanent Resident Card (Green Card)
State ID
International student visa with passport (Visa types: M, J, F)
Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
Employment Authorization Document (EAD)
US Military ID

Leave a review

Chelsea Riley

Oct. 19, 2026, 9:06 p.m.

Sam was exceptionally helpful and was able to help me with my issue with fixing my Wi-Fi situation on my bill and it also was able to accommodate to help me keep my account going with MetroPCS. Thank you so much, Sam! View on Google

Huei Yap

July 12, 2026, 4:29 p.m.

Jaber was extremely helpful to us as we had issues with our phones connecting in the USA. He was patient to explain everything to us as we aren't tech savvy. Thank you so much Jaber!! View on Google

Patrita Tripp

Jan. 3, 2026, 4:39 p.m.

When I first went in to get a phone I was expecting to pay 150 for a phone and service I spent close to 117 the guy set me up and out the door I thought that was easy then came the problem I was trying to make a call and turns out they never activated the sim card so I called and they said I needed the account pin well the one I thought that I put in was wrong so I go to the store explain what the problem was boom they fixed it I was happy left wait still didn't get the pin so I go back and hey you want a talet for free they say to me for free yes just pay the tax well than it's not free he said no it's free I'll cover the tax I'm like ok but he charged me service fee for my phone now I pay 10 a month for a free tablet and 60 for a phone and still don't have the pin two months later I was able to get pin and my address that I gave them was not the address on the bill nor was the email. So now I need to know what email my account is under View on Google

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including:

In-store
Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
Using the MyMetro app
Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone
Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options.

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store. For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.

Sun:	9:00 am - 7:00 pm
Mon:	9:00 am - 7:00 pm
Tues:	9:00 am - 7:00 pm
Wed:	9:00 am - 7:00 pm
Thurs:	9:00 am - 7:00 pm
Fri:	9:00 am - 7:00 pm
Sat:	9:00 am - 7:00 pm

Metro by T-Mobile 923 Market St