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Metro by T-Mobile 4180 Pearl Rd

★★★★★ 4.4
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Metro by T-Mobile 4180 Pearl Rd

Open : 9:00 am - 7:00 pm
4.4 ★
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Open
Wed:   9:00 am - 7:00 pm
Thurs:   9:00 am - 7:00 pm
Fri:   9:00 am - 7:00 pm
Sat:   9:00 am - 7:00 pm
Sun:   12:00 pm - 5:00 pm
Mon:   9:00 am - 7:00 pm
Tues:   9:00 am - 7:00 pm
4180 Pearl Rd Cleveland, OH 44109
FREE Samsung Galaxy A37 5G

It's the best
deal in prepaid.

The other guys make you pay more from day one. Not at Metro.

Just bring your number to get a FREE Samsung Galaxy A37 AND no activation fees for $40/mo. That's a $450 value.
Get your free phone
As of 7/23/26, Metro offers the lowest-priced unlimited plan, fees & device cost due on day 1: $40 Period. $450+ based on Metro device discount and waived activation fee.

Featured products at Metro by T-Mobile 4180 Pearl Rd

Galaxy A17 5G
Samsung
Galaxy A17 5G
$0.00 $229.99
Generally carried
iPhone 16e
Apple
iPhone 16e
$99.99 $599.99
Generally carried
Galaxy A16 5G
Samsung
Galaxy A16 5G
$0.00 $189.99
Generally carried
moto g - 2026
Motorola
moto g - 2026
$0.00 $189.99
Generally carried
moto g play - 2026
Motorola
moto g play - 2026
$0.00 $139.99
Generally carried
Shop all products
Metro by T-Mobile 4180 Pearl Rd - 4180 Pearl Rd

In-store services at Metro by T-Mobile 4180 Pearl Rd

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Cleveland, OH to switch or get help with your prepaid service.

No activation fees. Metro has your back.

Join Metro at your local Metro store and enjoy taxes and fees included with your plan.
Get directions
If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy. Video streams in SD.

Additional information about Metro by T-Mobile 4180 Pearl Rd

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 4180 Pearl Rd

Leave a review Google
Michael Summers
Sept. 14, 2026, 6:25 p.m.
Alondra should be the one in charge of Metro by T-mobile in all ohio. The most professional experience I've ever received. Very very good customer care View on Google
Theresa Penn
Sept. 11, 2026, 6:10 p.m.
Great customer service by lexi. 💯 recommend this store View on Google
Lorenzo Santiz Lunes
Sept. 11, 2026, 5:17 p.m.
Great customer service by lexi and alondra. Got 2 phones and tablets. GO CHECK THEM OUT View on Google
N. Adams
Aug. 31, 2026, 10:42 p.m.
Lourdes was knowledgable and efficient....highly recommend this location. View on Google
Sara Millay
Aug. 25, 2026, 9:54 p.m.
Went there to get my service paid. They hooked me up 2 free phones. Loved their customer service. They helped me transfer all of my stuff from my old phone to new phone. View on Google

Locations near Metro by T-Mobile 4180 Pearl Rd

Authorized Retailer
Metro by T-Mobile 5739 Memphis Ave
1.1 miles away
4.7
View
Authorized Retailer
Metro by T-Mobile 6102 Storer Ave
1.9 miles away
4.1
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Authorized Retailer
Metro by T-Mobile 3061 W 25th St
2.0 miles away
4.4
View

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.