Self-Serve - Pay Bill Online, Activate Your Account & More

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Self-Service

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Use these simple tools to manage your Metro account online or in the app.

Manage Your Account

Make a Payment

Trade in a Device

Download MyMetro App

Change Your Plan

Activate your new account

Ready to activate your new phone with Metro? Let's get started.

Bring your phone to Metro

Check to see if your unlocked phone is compatible with Metro.

Already a Metro customer?
Use these fast and easy ways to manage your account or upgrade your plan to get benefits like Amazon Prime included.

myMetro App. Use the myMetro App

Making monthly payments simple

Submit a one-time payment or log in to set up AutoPay.
You can also make payments through the MyMetro app.

Get the MyMetro app

Review your data usage, make a payment, update your plan and more.

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AutoPay FAQ's for Self Service Center

What is AutoPay?

AutoPay is a worry-free way to make payments. Metro by T-Mobile will automatically use the saved payment method of your choice to make a withdrawal from your account three days prior to your payment cycle date.

How do I set up AutoPay?

There are several ways to set up AutoPay:

Within the MyMetro App on your Metro phone, click Payments, enter your payment method, click on the payment card, turn on AutoPay
On Metro by T-Mobile.com, visit MyAccount (link), select Pay Now, enter your payment method, turn on AutoPay.

I just enrolled in AutoPay. When will my first automatic payment take effect?

Once enrolled, AutoPay will attempt to draft from your chosen payment method 3 days prior to your next payment cycle date on the account.

How do I add or change my AutoPay credit card information?

Open the MyMetro app on your phone or log on to MyAccount and update your credit card within the payment wallet.