Use our online form
Once your Metro My Account email address has been verified, you're ready to take the next step.
Start your personal data request.
Submitting a request to access or delete personal data we may have about you takes time—on your part and ours. Once your request is complete, you’ll hear back from us within 45 days.
Make sure you have a verified email address in your Metro My Account.
We automatically use the information saved in your profile settings for your request. If you haven’t entered an email, or haven’t verified your email yet, we won’t be able to process your request. Would you like to check your email address now?
Ways to submit a request
Call Metro customer service
We may be able to help you submit a request to access, delete, or correct your personal data. You’ll still need to provide an email address and verify your identity before your request can be completed.
More information about data rights
Please review our FAQs or explore the following topics: